Privacy Policy

Last updated: March 2026 | Effective Date: January 2024 | Version 2.0

  PashuSOS.AI aapki privacy ka poora dhyan rakhta hai। Hum aapka data kabhi nahi bechte — na kisi advertiser ko, na kisi third party ko। Sirf platform operations ke liye minimal data use hota hai।

1. Hum Kaunsa Data Collect Karte Hain

Mobile number: Login aur booking confirmation ke liye (mandatory)
Naam: Aapki profile aur provider ko dikhane ke liye
Location (GPS): Sirf booking ke waqt — provider ko aapke paas bhejne ke liye। Booking complete hone ke baad 90 din mein delete.
Booking history: Aapki past bookings — aap kabhi bhi dekh aur delete kar sakte ho
Animal information: Behtar service ke liye (optional)

2. Hum Data Ka Use Kaise Karte Hain

Emergency provider dispatch karne ke liye
OTP verification aur account security ke liye
Booking tracking aur status updates ke liye
Platform improve karne ke liye (anonymised analytics only)
GST invoice generate karne ke liye

3. Data Sharing — Kiske Saath

Provider: Booking ke waqt aapka naam aur location provider ko dikhaya jata hai — sirf assigned provider ko, sirf active booking ke dauran।

Government: Agar reportable disease (FMD, Anthrax etc.) detect ho — DAHD/State AHD ko mandatory report (Zoonotic Disease Reporting requirement)।

Kisi aur ko nahi: Advertisers, data brokers, insurance companies — nobody gets your data without your explicit consent।

4. Data Security

Saare passwords bcrypt se hash kiye jate hain — plaintext kabhi nahi
HTTPS encryption on all connections
Server India mein (Hostinger India datacenter) — data localisation compliant
Aadhaar number masked in storage

5. Aapke Rights (DPDP Act 2023)

Access: Aap apna saara data dekh sakte ho — profile page pe
Correction: Galat information update kar sakte ho — profile edit
Deletion: Account permanently delete kar sakte ho — yahan click karein
Portability: Apna data export kar sakte ho — ceo@oymom.com pe request karein

6. Cookies

Hum sirf zaroori cookies use karte hain — aapka login session aur language preference। Koi tracking cookies, koi advertising cookies nahi।

7. Data Retention

Active farmer accounts: Jab tak account active hai
Location data: 90 din baad auto-delete
Booking records: 7 saal (GST audit requirement)
Deleted accounts: Personal data anonymised, booking records retained for audit

8. Changes to This Policy

Agar policy mein koi significant change hoga — SMS ya WhatsApp se 14 din pehle notice diya jayega।

Privacy Ke Baare Mein Sawaal?

OYMOM Health Private Limited
📧 ceo@oymom.com | 📞 +91 9525292403
Patna, Bihar — 800001