भरोसा — Trust Center
✓ Verified
Trust Layer Active

PashuSOS pe
bharosa ka strong base

हर provider verification process से गुजरता है। हर booking monitored है। हर complaint का escalation path है।

✓ Verified providers
₹0 advance in COD flow
GPS tracked visits
Complaint support
20K+
Farmers
98.2%
On-time
4.8★
Rating
₹0
Advance
Provider Verification

हर provider multi-step verification से गुजरता है

Koi bhi random aadmi live provider nahi ban sakta. Document, service identity, location integrity aur rating discipline maintain kiya jata hai.

📋
Document Verification
Aadhaar, identity proof, training certificate ya professional document verify kiya jata hai. Suspicious mismatch par listing hold ki jati hai.
✓ ID verified ✓ document review
📍
Location + Visit Integrity
Active booking ke dauran provider route aur arrival pattern track kiya ja sakta hai. Fake visit aur no-show ko reduce karne ke liye monitoring use hoti hai.
✓ GPS route ✓ tracked visit
⭐
Rating + Complaint Discipline
Har completed booking ke baad rating aur complaint feedback liya jata hai. Consistently poor performance ya complaint pattern par provider review mode mein chala jata hai.
✓ post-service rating ⚠ review if repeated issues
🌱
Basic
Phone + identity basic verification.
LIVE
✅
Verified
Document review + service history + quality check.
🏆
Elite
High completion, strong ratings, repeat trust.
Sample — verified provider profile
🧑‍⚕️
Ramesh Kumar
Para-Vet · Patna, Bihar
4.9 · 87 bookings
🏆 Elite
Identity document checked and account mapped to registered mobile
Service category verified before activation
Rating monitored after every completed booking
Route / visit pattern traceable during active booking
Proof & Platform Signals

Claims ke saath visible trust signals

Operational scale, field usage aur ecosystem visibility ko public trust layer ke roop mein present kiya gaya hai.

📄
Company Identity
Structured operating brand under OYMOM Health Private Limited.
Open Home
🏛
Recognition Layer
Ecosystem, incubation, public-facing trust references and platform presence.
Explore Platform
📊
Operational Screens
Booking, tracking, provider dashboard, medicine flow and AI workflow.
View Service
🛡
Policy Layer
Privacy, trust, refund and support visibility improve public confidence.
Open Policies
20,000+
Registered Farmers
Regional platform analytics
3,200+
Villages covered
₹5Cr+
Revenue achieved
98.2%
On-time performance
4.8/5
Average rating
38/38
Bihar districts
Live activity — last 24 hours
🐄
Sanjay Kumar ne Vaishali mein buffalo ke liye Doctor book kiya
3 min ago
⭐
Kamla Devi ne 5★ rating diya — "Doctor time pe aaya"
12 min ago
💊
Mukesh Singh ne Muzaffarpur se medicine order kiya
28 min ago
🏆
Ramesh Kumar ne milestone booking complete ki
1 hr ago
✅
Geeta Devi ki emergency service complete hui
2 hr ago
Total Bookings Completed
0
Platform analytics ke basis par moving counter
🏛
RKVY-RAFTAAR
ecosystem signal
🇮🇳
DPIIT
startup layer
🌾
APEDA
visibility
🎓
NIAM
incubation
🔬
Patents
innovation
Service Assurance

Fast response commitment

Serviceable areas mein fast-response booking priority rakhi jati hai. Delay ya issue cases mein support workflow active hota hai.

20
minute average ETA
Fast-response booking experience with visible status flow and support-backed resolution.
ETA area, provider availability, traffic, weather aur service type par depend karta hai.
🚨
Booking confirm hoti hai
Nearest available provider ko notify kiya jata hai. Confirmed booking par response workflow start hota hai.
📍
Tracking active hota hai
Aap live status aur available route movement dekh sakte hain, jahan applicable ho.
⏱
Delay review trigger
Agar expected response exceed hota hai, toh support ya system re-check, reassign ya escalation kar sakta hai.
💰
Resolution support
Eligible cases mein refund, wallet credit ya support resolution policy ke hisaab se apply kiya ja sakta hai.
Resolution policy ke examples
✓
Confirmed booking mein provider no-show → complaint review + eligible resolution
✓
Service quality issue → revisit / support escalation
✓
Medicine issue → applicable replacement / support review
✓
Overcharge complaint → payment verification + correction
✓
Rude behaviour → provider disciplinary review
Support Resolution Flow
📝
Issue raise karein
→
🔍
Review / verify
→
✅
Decision
→
💰
Refund / credit / revisit
Service timing serviceable area, active provider supply, network conditions, route distance, weather aur emergency load par depend karta hai. Refund, credit, revisit ya corrective action support verification aur applicable policy ke hisaab se decide hota hai.
Support & Complaints

Problem aaye toh direct support path visible hai

Trust ka asli test tab hota hai jab kuch galat ho. Isliye complaint, refund, escalation aur contact options openly visible rakhe gaye hain.

☎
Helpline
Emergency support, booking issue, provider no-show ya urgent query ke liye.
Call Support
💬
WhatsApp
Photo, booking ID, medicine issue ya complaint screenshot bhejne ke liye useful.
Open WhatsApp
✉
Email Support
Formal issue, refund documentation, partnership complaint, policy query ya support communication ke liye: infobpsy@gmail.com
Send Email
Complaint Process
1
Booking ID note karein — issue raise karte waqt booking reference aur problem type batayein.
2
Evidence share karein — screenshot, timing, payment detail, provider name, photo, ya chat proof.
3
Support review karega — applicable case mein refund, revisit, replacement ya corrective action diya ja sakta hai.
4
Escalation available — unresolved issue ke liye email support route use kiya ja sakta hai.
No app install bhi chalega
PashuSOS web par bhi kaam karta hai. Better experience ke liye aap home screen install option use kar sakte hain.
Install App Back to Home
Success Stories

Real users, real field outcomes

Review, story aur field experience conversion bhi badhata hai aur authenticity bhi.

Emergency case
"Raat mein urgent case tha — response mil gaya"
Field emergency ke waqt local response milna sabse important hota hai. Fast confirmation aur visible tracking ne family ko confidence diya. Aise stories user ko batati hain ki platform sirf interface nahi, actual field utility hai.
🧑‍🌾
Farmer Story
Regional use case · Emergency support
Resolved ✓
Para-Vet
Hamare gaon mein pehle doctor dur milta tha. Ab booking aur follow-up dono simple ho gaya. Sabse achha laga ki service ke baad rating aur history dono visible rahe.
प
Farmer Review
Regional user feedback
★★★★★
Medicine
Photo bhejna, medicine order karna aur order status dekhna easy tha. Village user ke liye yeh convenience bahut useful hai.
स
Medicine User
Delivery experience
★★★★★
Provider
Provider side par dashboard, online toggle, earning summary aur quick actions clearly hone se kaam structured lagta hai. Ye trust sirf farmer ke liye nahi, provider ke liye bhi build karta hai.
ड
Provider Review
Field worker / service side
★★★★★
Trust dekh liya?
Ab service experience dikhao
Verified provider flow · support visible · policy-backed booking
Direct booking ya WhatsApp se start karein
🚨 Emergency Vet Book करें 💬 WhatsApp Support Ya app install karein → pashusos.com/install/install.php
PashuSOS.AI Trust Center